Refunds

This Refund Policy is issued by Indulgi LLC, a Maryland limited liability company.

7-day refunds, no questions asked

If a recipe or meal plan isn't right for you, request a refund within 7 days of purchase and we'll return your money. You don't need to explain why.

How to request one

Email support@indulgi.app with the email address you used to purchase and the name of the recipe or meal plan. We'll process it within a few business days.

What happens to your access

When a refund is issued, access to that recipe or meal plan is removed from your account.

Abuse

We reserve the right to decline a refund, or to decline future service, where we identify a pattern of repeated refunds or misuse of this policy. Recipes and meal plans are digital content delivered immediately, and this policy exists to make buying feel safe — not to allow content to be taken for free.

Creators

When a buyer is refunded, the corresponding creator earnings for that sale are reversed.

Subscriptions

You can cancel your subscription anytime in Settings → Subscriptions. Cancellation stops future renewals; access continues until the end of your current billing period. We send a confirmation email when you cancel.

Past billing periods are not refunded. Your first subscription charge can be refunded if you request it within 7 days, under the same rules as one-time recipe or meal plan purchases above. Email support@indulgi.app to request that refund; cancelling a subscription does not automatically issue a refund.

Chef Bookings

Each chef chooses Flexible, Moderate or Strict cancellation terms for their quote. You see and acknowledge those terms before paying. If you cancel, the terms on your quote determine your deposit refund:

• Flexible: Full deposit refund if the client cancels 7 or more days before the event; none after that.
• Moderate: Full deposit refund if the client cancels 14 or more days before the event; half refund 7 to 13 days before; none after that.
• Strict: Full deposit refund if the client cancels 30 or more days before the event; none after that.

Days are counted as calendar days in US Eastern time. Older quotes with nonrefundable Strict terms keep those terms: the deposit is not refundable.

The booking fee follows the deposit: the same share of the fee is refunded as the deposit. With no deposit, the booking fee is refunded if you cancel 7 or more days before the event; none after that.

If the chef cancels, you receive a full refund of everything paid through Indulgi, including the deposit and booking fee. Any balance paid directly to the chef is not handled or refunded by Indulgi.

Emergencies: Cancel in the app and email support@indulgi.app within 7 days of the event. Any additional booking fee refund is at Indulgi LLC's discretion, and any additional deposit refund is the chef's decision.

Refunds go back to the original payment method. Banks can take 5–10 business days to show the refund.

See the Bookings and Payments section of the Terms of Service for full details.

Questions?

Indulgi LLC, PO Box 2087, Montgomery Village, MD 20886 · support@indulgi.app