Privacy

This Privacy Policy is issued by Indulgi LLC, a Maryland limited liability company (“Indulgi,” “we,” “us”). It explains how we collect, use, and share information when you use the Indulgi application and related services (the “Service”). By using the Service, you agree to the practices described here.

1. Information We Collect

1.1 Information you provide

• Account information: your email address and password when you create an account.
• Creator information: if you apply to be a creator, your handle, biography, credentials or portfolio links, social links, and payout onboarding details handled by our payment processor.
• Content you create: posts, photos, videos, captions, meal plans, recipes, prices, reviews, and questions you post, and recipes you import from other websites.
• Dietary preferences and allergies: for example, dietary preferences and allergens to avoid. These are visible only to you and are never sent to analytics or advertising services.
• Booking details: when you request a private chef or catering, the event date, time, occasion, guest count, city or ZIP, budget, dietary needs, notes, dishes you pick as inspiration, and your name, email, phone number and preferred contact method. Chefs see your request details but not your email or phone number until your deposit is paid. Quotes, deposits, cancellation terms you accepted and refunds are also recorded.
• Messages: the messages you send in booking conversations, and any reports or blocks you make. Messages are visible to the chef, the client, and Indulgi administrators for safety and dispute handling.
• Waitlist: If you join our waitlist, we collect your email address and, optionally, your city, to tell you when Indulgi opens in your area.
• Chef payout and tax information: Chefs and creators provide identity, bank and tax details (such as SSN or EIN) directly to our payment processor, Stripe, to receive payouts. We receive payout status and may use payout records to issue tax forms where required.

1.2 Information collected automatically

• Usage data: how you interact with the Service, such as pages viewed and features used.
• Device and technical data: for example, browser type, device information, and general location inferred from your time zone or IP address to set units and currency and to show which services are available in your country.
• Local storage: the Service stores some information (such as your session and certain preferences) in your browser or device to make the app work.
• Cookies and similar technologies: Our payment processor (Stripe) and bot protection (Cloudflare Turnstile) use cookies and similar technologies for security, fraud prevention and payments.

1.3 Information from third parties

Our payment and payout processor provides us with limited transaction information (such as whether a payment succeeded and payout status). We do not receive or store full payment-card numbers.

2. How We Use Information

• To provide, operate, and maintain the Service, including your account, purchases, and creator payouts;
• To personalize features, such as filtering recipes by your dietary preferences and building grocery lists;
• To process transactions and remit creator earnings;
• To communicate with you about your account, purchases, bookings and important changes, including emails telling you about new booking messages you haven't read (sent at most about once an hour per conversation);
• To maintain safety and security, prevent fraud and abuse, and enforce our Terms;
• To comply with legal obligations, including tax reporting for creator earnings.

3. How We Share Information

We do not sell your personal information or share it for targeted advertising. We share information only as needed to run the Service:

• Service providers: Lovable Cloud (database, authentication, file storage and hosting, built on Supabase and Cloudflare), Stripe (payments, refunds and creator payouts), Cloudflare Turnstile (checks that sign-ups, sign-ins and booking requests come from a person, using technical signals from your browser), Firecrawl (fetches the web page you ask us to import a recipe from), the Lovable AI service (reads the imported page or caption to turn it into a recipe — only that content is sent, not your profile or dietary information), Lovable's managed email service (account, booking, receipt and message notification emails), and EmailOctopus (waitlist and newsletter emails). These parties process information on our behalf under their own terms and privacy policies.
• Between users, as required by the marketplace: when you publish content as a creator, your handle and plan content are visible to buyers; when you post a public review or question, your display name and text are visible to others. When you send a booking request, the chef sees your event details, including the dietary needs and allergies you list for each guest. Once a booking is confirmed, the chef also sees your name, contact details and event address. If you enter allergies or dietary needs for other guests, you confirm you have their permission to share that information with the chef.
• For legal reasons: if required by law, regulation, or valid legal process, or to protect the rights, safety, and property of Indulgi and its users.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy.

Calendar files (.ics) for confirmed bookings contain the event time and address and are available only through a private link.

4. Payment Information

Payments and creator payouts are handled by a third-party payment processor. Your full payment-card details are provided directly to that processor and are governed by its privacy policy. Indulgi does not store full card numbers on its own systems.

5. Data Retention

We keep your information while your account is active. When you delete your account in Settings:

• Deleted right away: your profile, photo, bio, dietary preferences, saved and imported recipes, reviews, questions, follows, notifications, uploaded photos and videos, posts nobody has bought, and your login.
• Kept without your name: purchase, subscription, payout and refund records, for as long as tax and accounting law requires (generally up to 7 years). Recipes people already bought stay available to them, credited to “Former Indulgi creator.”
• Bookings: requests that were never confirmed keep only the chef, date, occasion, guest count, budget, city and status; your contact details, notes and messages are removed. Confirmed bookings keep your contact details through the event date so it can go ahead, then your name, contact details and messages are erased.
• Do-not-email list: your email address is kept on a suppression list so we never email you again.

Server logs and backups may hold copies for a short period before they are overwritten.

6. Your Choices and Rights

• Access and update: you can view and edit much of your account and profile information in the app.
• Deletion: you can delete your account yourself in Settings → Delete account. See Data Retention above for what is kept.
• Communications: you can opt out of non-essential communications.

Depending on where you live, you may have additional rights (such as access, correction, deletion, or portability). To exercise any right, contact us at support@indulgi.app.

7. Children's Privacy

The Service is not intended for anyone under 18, and we do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it.

8. Security

We use reasonable technical and organizational measures — including access controls and row-level security on our database — to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Users

The Service is operated from the United States. If you access it from elsewhere, your information may be processed in the United States, where data-protection laws may differ from those in your location.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service or by other reasonable means, and update the “Last updated” date above.

11. Contact

Indulgi LLC, PO Box 2087, Montgomery Village, MD 20886 · support@indulgi.app